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In many public and private parking spaces, especially in transit zones and near residential and industrial areas, more and more drivers are parking their cars for several hours or all day. As a result, the parking space for you as a customer is sometimes significantly reduced. For you as a customer at a shopping center, public square, etc., this means that you need unnecessary time to find a parking space in such cases. In the worst case, you may even have to look for a parking space in the area. Another example is the use of, for example, disabled parking spaces. These are often in the immediate vicinity of entry areas so that they can be reached more easily by people with physical disabilities. Where individuals are lazy or careless in parking lots, other or weaker people get angry. Parked quickly across multiple parking space markings means one less available parking space for the next customer. These situations can be annoying for you as a customer, but also our clients with the desire to make valuable parking spaces available for use by as many visitors as possible use our services with the best intentions for you as a customer. There is a lot of traffic in many parking lots every day. Many people come, park their vehicles and later leave the square again. For this reason, we have a major task to keep an overall view of all pitches.

Received a ticket or have another question/advice?

You can reach us Monday - Thursday, 10:00 a.m. - 4:00 p.m. by telephone, e-mail, fax or by post.

 

Contact customer care  or  read faq

Once you have received a ticket, it is possible that in the hustle and bustle of everyday life the local parking regulations have been violated. Even our employees in the on-site car park may have overlooked something or misjudged something with the large number of vehicles. We are only human too.

It is precisely in such cases that we are at your side with our service hotline for all questions, information, etc. Here you will find all the ways to contact us.