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Do you have questions, requests or suggestions? Please contact us, we will be happy to help you!

Our employees will be happy to personally answer your questions Monday - Friday: 10:00 a.m. - 4:00 p.m. In addition to our telephone customer hotline, you can also use the other contact options by e-mail, post, fax or the online contact form. When inquiring about tickets, please have the ticket number or the license plate number ready so that your request can be processed as quickly as possible.


Postfach 21 10 25
18083 Hansestadt Rostock


your request

Ticket number/license plate number
purchase receipts or other evidence
Note: Information on inquiries about a ticket received can only be given to vehicle owners for data protection reasons.